Frequently
Asked Questions
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| Q: |
Why doesn't
Dittrich Furs have internet shopping? |
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| A: |
Dittrich Furs
does not have internet shopping due to the
nature of fur and fur quality. It is virtually
impossible to determine the quality of a fur
coat from a verbal description or a picture
on a computer screen. There is an enormous
amount of knowledge that is needed to determine
fur quality and this is much more easily conveyed
in person with the use of examples. We want
our customers to know exactly what they are
purchasing. This is why Dittrich Furs' highly
recommends against purchasing fur garments
over the internet or from mail catalogs. |
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| Q: |
Isn't
fur something that would appeal to my grandmother
more than me? |
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| A: |
No
Way! Check out our Fur
Fashion section. |
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| Q: |
Is
fake (faux) fur a practical alternative to
real fur? |
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| A: |
No.
Fake fur is a petroleum based product manufactured
just like carpet (the same stuff that covers
the floors of your home). It looks and feels
like carpet, although made with a lighter woven
backing. Due to the woven backing it has no
wind-blocking properties as does real fur.
Granted faux fur hits a much lower price point,
but it lacks the look, feel and luxuriousness
of real fur. And, as with all petroleum based
products, it is detrimental to the environment.
It's production process is damaging to the
land and wildlife. Also, it is not biodegradable
and can take decades to return to the Earth.
Real fur is biodegradable and a renewable resource.
Plus, there's something positive to be said
for people who never "fake it!" |
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| Q: |
When
is it appropriate to wear fur? |
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| A: |
The "for
special occasions only" attitude is a
thing of the past. Wear your fur everywhere,
at any time with the assurance that you’ll
stay warm and look great wherever you go.
You don't even have to wait for winter anymore! Warm weather
fashions are available year-round such as; feather-weight jackets, vests,
crop jackets, shawls, capes, wraps, fur-trimmed jeans and more. |
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| Q: |
How
long should my fur last? |
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| A: |
As
long as you purchase a good quality fur from
a reputable furrier it should last long enough
to more than justify the cost. Although the
longevity of fur varies from one type to another,
a good quality mink coat, with proper care
(storage and cleaning every year) can last
more than 20 years. |
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| Q: |
When
is the best time of the year to buy a fur? |
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| A: |
When
your ready. Prices of fur remain consistent
year around. Market prices do fluctuate, but
this can happen at any time.
(note: fur pelts are bought by manufacturers at international
auctions by almost every nation in the world, when demand exceeds
supply prices go up, when supply is greater than demand prices
go down) |
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| Q: |
Occasionally
I see 70-90% OFF sales, is there money to be
saved at these events? |
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| A: |
Unfortunately,
no. If a retailer was actually offering this
kind of discount they are either selling below
their cost and wouldn't be in business very
long or they subscribe to the dishonest practice
of "marking up to mark down". This
is the practice of marking up a retail price
to ridiculous levels to give the false impression
to the buyer that they are getting a larger
discount. At Dittrich Furs, we consider this
method of marketing as illegitimate and do
not subscribe to such methods. (Please read
the next question)
If a retailer is actually marking down their products this
much, chances are they are offering defective goods or products
that have been in inventory for a long time that they just
want to get rid of. Although, this might be a good deal for
both the buyer and the seller, the customer must keep in mind
that the life of the garment is greatly reduced. |
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| Q: |
How
can I be sure that I am paying a fair price
for a fur garment? |
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| A: |
What
matters is the final price. Ignore the discount
or the "percentage off". Shop around and compare
the garment to others of equivalent qualities.
For example: Furrier #1 offers you a mink
coat with a retail price of $4850 at 30% Off
for $3400. Furrier #2 offers you a mink coat
that is marked with a retail price of $17,000
and is marked down 80% to $3400. Ignore the
30% and 80% discounts, these coats are most
likely equivalent. You must look at the fur
quality of the mink and the overall style
and fit of the garment. (Click
here to view fur attributes to compare)
Don't think furrier #2 is giving you a GREAT
deal just because they offered you an 80%
discount.
Buyer beware! A store that offers 50% off all the time probably
isn’t really quoting a sale price, but what should be considered
a regular retail price. At Dittrich’s the retail price is as
low as possible all of the time, when we have a promotion it
is truly a sale (a special savings retained by Dittrich's and
passed on to YOU, the customer). |
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| Q: |
Why
does one Mink coat cost $1999.00 and another
cost $10,000? |
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| A: |
Not
all mink coats are alike. There are a wide
range of fur qualities and manufacturing processes.
Skin origin, size, length and sweep all affect
the cost of a garment. If you see a mink coat
or jacket advertised for $500-$2999 you are
purchasing a low-quality garment.
Tricks used to sell an inexpensive mink coat include:
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Manufacturing from sections
or pieces, which are left over scraps from the manufacture
of higher quality garments. |
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Manufacturer has left
undesirable parts of the skins intact to save material
costs. (such as heads, necks, rumps or tails.) |
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Made from low quality
skins and heavily dyed to cover poor color and skin matching. |
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Sale of left over stock
for liquidation from years past. |
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Sale of used (previously
owned) garments. |
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| Q: |
Can
I save money by buying in Canada? |
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| A: |
No.
Canadian retailers pay the same amount for
their retail goods as do American retailers,
only in Canadian currency. Furs, as well as
other goods, are purchased on a world market,
currencies must be converted with each transaction.
For example, if an American retailer pays $1000 US and a Canadian
retailer pay $1500 CAN, ($1000 US = $1500 CAN) for merchandise,
equivalent costs are calculated into the final retail price
no matter which currency is used. In other words, there are
no savings being passed to the final retail customer.
In actuality, foreign companies usually have greater expenses
for shipping and customs which have to be reflected in the
final price offered to the retail customer.
The only way to buy for less is to purchase lower quality goods
and inferior service. |
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| Q: |
I
want to buy a fur coat, but am not sure I can
afford it, what can I do? Can I finance the
purchase of a new fur coat? |
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| A: |
Set
a date for shopping. Try on as many fur coats
as you can that fit your taste and lifestyle.
Go for the best quality coat in your price
range. You will probably be surprised by what
you can afford after you sit down with Dittrich’s
Credit Manager. We do all of our financing
in-house. You help us determine a plan that
best suits your financial situation. |
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| Q: |
If
I buy a garment from Dittrich Furs what does
the price include? |
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| A: |
Standard
alterations (with purchases over $800, some
exceptions may apply for purchases under $800)
Monogram (with purchases over $800)
Certificate of appraisal
I.D. Tag
A lifetime relationship with Dittrich Furs and superior service. |
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| Q: |
What
do all of the Labels in Fur Coats mean? |
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| A: |
In
addition to designer labels there are several
different labels that are put in mink coats
that assure high levels of quality. Currently
there are several labels to look for:
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Royal
Dynasty - The
highest standard
in quality Ranch
Mink coats certified
by a committee
of fur industry
leaders. This
certification
takes into account,
not only the
quality of the
fur pelts but,
style and craftsmanship
also. Only a
few coats are
given this prestigious
award each year
and every Royal
Dynasty has it’s
own certification
#. Available
ONLY at Dittrich
Furs in Michigan. |
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Blackglama
- Label that
is given to the
top quality mink
skins sold through
the Seattle fur
auctions. This
label assures
that coats made
from these pelts
are of upper-end
quality.
American Legend – A rating system used for mink
pelts sold through the North American Fur Auctions. There
are 3 levels to the rating system; 3-Star, 4-Star and
5-Star which represents the highest quality sold through
this specific auction house. |
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Black
Diamond - A retailer
owned label that
has no official
bearing on quality
or craftsmanship. |
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Dittrich
Furs - Label
sewn into all
garments sold
by Dittrich Furs.
This label assures
that the garment
has passed our
rigorous product
inspection, guaranteeing
the product is
of exceptional
value and has
passed Dittrich's
strict quality
standards. |
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| Q: |
I
keep hearing about male and female pelts, what's
the difference? Does it affect price? |
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| A: |
To
begin, the difference between male and female
pelts only comes into play with Mink and Fisher.
It also refers to the sex of the animal, not
to as whether a man or a woman wears the finished
garment.
Female pelts are much smaller that male pelts and create a
narrower striping in the final garment than male pelts. Male
pelts usually have thicker leather which causes the final garment
to weigh slightly more than a garment made of female pelts.
Typically, (but far from always) female pelts have a lower
nap (creating a more velvety appearance) which is more desirable
in a finished garment.
As far as price is concerned it, depends on current international
market values to as which, male or female, will cost more.
Female pelts cost less money to buy at auctions because they
are smaller, but it takes more female pelts to manufacture
a garment because of their smaller size. Because of this, garments
made from female pelts will typically be more expensive than
those made from male pelts. In US markets there is a higher
demand for fur garments made from female mink pelts due to
their characteristics, this also causes the prices of such
to be higher. |
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| Q: |
What
is a "Black Diamond" mink? |
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| A: |
"Black
Diamond" is a retailers label. However there
are several different labels that are put in
mink coats that assure high levels of quality.
Currently there are several labels to look
for:
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Black
Willow - Label
that comes with
skins from a
specific mink
ranch in Utah
that produces
the finest quality
mink skins available. |
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Blackglama
- Label that
is given to the
35-40% top quality
mink skins sold
through the Seattle
fur auctions. |
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Royal
Dynasty - The
highest standard
in quality Ranch
Mink coats certified
by a committee
of fur industry
leaders. This
certification
takes into account,
not only the
quality of the
skins but, style
and manufacturing
also. Each label
has it’s own
certification
#. Available
only at Dittrich
Furs in this
area. |
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| Q: |
What
is the "nap"? |
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| A: |
All
fur consists of two parts, or layers. There
is a short, fuzzy layer called the "underfur" and
longer, shiny hairs more sparsely spread out
called the "guard hairs". The distance
between the top of the underfur and the tip
of the guard hairs is called the "nap".
Nap is only relevant in regard to shorter hair
furs such as mink.
Using mink as an example: The higher, or longer, the nap is,
the harrier the coat will look. The shorter the nap, the more
velvety the garment will appear. |
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| Q: |
I
have an old fur that I inherited and has been
hanging in the closet for a long time. Since
I no longer wear it, what can I do with it? |
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| A: |
Dittrich
Furs recommends the following suggestions to
use or dispose of an unneeded fur garment.
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1.)
Dittrich Furs
can submit your
garment to our
New York office
to obtain the
best bid from
several wholesalers.
This is a courtesy
provided by our
store and usually
only recommended
as quick, hassle-free
solution. Our
fee for this
service is only
10% of the submitted
bid. Unfortunately
there is not
much of a market
for used Fur
garments, and
like most used
clothing, it
depreciates greatly
upon the first
wearing. Therefore
we recommend
one of the solutions
listed below.
Dittrich Furs
can NOT give
an estimated
dollar amount
unless the garment
is inspected
by one of our
managers. Normally
we can expect
a bid anywhere
from $15 for
an older stole
made from an
alternative pelt
(such as fox
or raccoon) to
$2000 for a newer
full-length mink
coat in excellent
condition. (Note:
the wholesaler
that purchases your garment
may disassemble
it for “spare
parts” for use
in matching and
repair of other
peoples garments.) |
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2.)
Dittrich furs
can accept your
garment as a
trade-in on a
new garment.
This is a courtesy
provided by Dittrich
Furs that usually
extends a very
generous allowance
and may be an
excellent option
for you. |
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3.)
Dittrich Furs
can remodel your
garment into
an updated style
to suit your
taste. Examples:
We can shear
your tired looking
fur for an updated
look. Update
your fur garment
into an updated
style by removing
shoulder pads,
narrowing the
sleeves and body
and restyling
the collar. Turn
your fur coat
into stylish
jacket or vest.
Turn your fur
garment into
several Fur Teddy
Bears. Turn your
fur garment into
a vest and use
the left over
material to trim
a hat, jeans, pants, sweaters,
cloth coats and
jackets, etc.
Turn your fur
garment into
a fixed or detachable
lining for a
rain/trench coat.
(we have a variety
of rain coats
to choose from
or we can use
a coat which
you provide.) |
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Other
Suggestions: |
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4.)
Give it away
as a gift to
friends or family
as a gift. |
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5.)
Sell it in the
classifieds or
to an acquaintance.
(Please visit
our store or
call so we can
give you an idea
of what to ask
for as a selling
price) |
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6.)
Give it away
to charity to
use as an itemized
tax deduction.
(Please visit
our store or
call so we can
give you an accurate
and current retail
value on which
to base your
deduction.) |
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| Q: |
How
much is my fur garment worth?
Is my fur a good quality? |
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| A: |
Unfortunately
it is impossible for us to tell from a description
or picture. We need to examine your garment
in person. You can either bring it to one of
our two locations or ship it to our Detroit
location (we will have to charge for return
shipment) where our managers will use over
100 years of expertise to examine it, at no
charge. We will be able to tell you approximate
age of the garment, condition, quality level
and an approximate "fair market value" value
and retail value. |
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| Q: |
What
is the difference between an "appraisal" and
a "fair market value"? |
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| A: |
A "fair
market value" takes into account the age
and condition of a garment and is the amount
that it should be wholesaled for. An appraisal
is an official certificate stating the current
replacement cost of the garment. (retail price
to purchase that exact same garment as new.)
The fair market value is usually used for estate and tax purposes.
Dittrich Furs offers certificate of appraisals and letters
stating a fair market value for individual garments. Our appraisal
certificates are accepted by U.S. and Canadian taxing authorities
and insurance companies worldwide
If you would like to know what you should sell your fur garment
for in the classifieds we can help you with that also.
(For any of the above values, garments must be brought into
Dittrich’s for a manager’s examination) |
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| Q: |
Do
furs appreciate or gain antique value? |
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| A: |
Unfortunately,
furs do not appreciate in value with age. Like
most used clothing, it depreciates greatly
upon the first wearing. Their value comes from
your enjoyment of pure and practical luxury.
Take care of your garment properly to keep it looking great
for years to come with Dittrich’s storage and cleaning. |
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| Q: |
I
bought my coat elsewhere, can I bring it to
Dittrich’s for cleaning, storage, insurance
or any other services? |
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| A: |
You
most certainly can. We would appreciate your
business!
(To check out our available services
please click
here.) |
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| Q: |
Should
I insure my fur garments?
Does Dittrich Furs offer insurance? |
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| A: |
Yes,
it is important to protect your investment.
Dittrich Furs offers the most comprehensive
alternative to Insurance available at
for very low rates. Dittrichs FUR REPLACEMENT CERTIFICATE entitles
you to full replacement value of your fur toward
the purchase of a new Dittrich fur with no
deductible and no depreciation. Your fur is
covered for all risk of loss such as fire,
theft, vandalism and accidental damage. Our certificate covers your furs world-wide and while in possession of third parties.
Plus… FREE COLD STORAGE (in and
out as many times during the year as you wish) & FREE PICK UP and DELVERY is included with your policy. |
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| Q: |
Why
is it important to store and clean my coat
every year? |
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| A: |
Cleaning
your fur removes everyday pollutants from the
hairs, keeps the leather soft and revives the
sheen and luster of the fur. It also replenishes
the natural oils in the leather assuring a
longer life of the garment. Please see our
section on fur cleaning under "services".
Cold storage (approx. 34° F) protects your fur from the
summer’s heat and humidity. Heat is a furs worst enemy,
drying out the leather skins and subtracting from the life
of the garment. Low humidity can dry out the skins and high
humidity can cause "dry-rot" in the leather. Proper
storage facilities are temperature, humidity and light controlled.
They are also impervious to other dangers that may threaten
your fur garment, such as insects and vermin. Please see our
section on fur storage under "services".
Wherever you may store your fur garments it is important to
ask to see the vaults. You can never be to certain your coats
are being stored in proper facilities. If your furrier's facilities
consist of an air conditioned room you are throwing your money
away!
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| Q: |
How
often should I have my fur coat cleaned? |
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| A: |
Fur
experts recommend cleaning your coat at least
once a year, even if it has not been worn. If you wear your fur a lot then it is recommended to clean it twice, once during the winter season and once during the summer.
Fur attracts dust and pollutants in the air. These substances get caught in the hair and
absorb the natural oils from the pelts like a sponge. This causes
them to dry out and become stiff and brittle. When your coat is cleaned these substances are removed, slowing the inevitable drying process. Cleaning and storing your fur every year could be the difference between your coat lasting 8 years or 20 years. |
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| Q: |
Should
I keep my fur in a cedar closet or with mothballs? |
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| A: |
Absolutely not.
Cedar absorbs moisture from the air. It is a natural de-humidifier. Keeping fur or leather products in a cedar
closet will dry out the leather and quickly
shorten the life of the garment. In addtion, fur will absorb the odor from the cedar.
Mothballs also absorb the natural oils from garment causing
it to dry out. The smell will also permeate the leather and
will be very difficult, if not impossible, to remove. |
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| Q: |
Why
do I need a lining protector? |
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| A: |
It
costs less ($26.50) to protect your lining
than to replace it ($300.00 to $1000.00). Most
linings are made from a silk and satin blend.
As luxurious as these materials are they retain
stains rather stubbornly. |
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| Q: |
I'm
doing a school project, do you have any information
or materials I can use? |
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