Sales

Our Staff

Our professional staff has one purpose: to exceed your expectations from the moment you first walk through our front door. Every Dittrich’s employee is dedicated to forming an ongoing relationship with our customers. We subscribe to the fundamental understanding that our relationship with our customers does not end at the point of sale, but continues throughout the life of the products we sell and beyond.

Our expert sales staff is courteous and knowledgeable. They are year ’round employees, never just seasonal help. Each member of our staff undergoes a rigorous training program that entails work in all areas of the company. This ensures that you are speaking to, and being advised by an expert at all times. We guarantee that you will receive the kind of service that the Dittrich family has built their reputation on. Our sales staff will greet you warmly, listen to you carefully and help you choose the perfect fur for your taste and lifestyle. They will provide you with the information you need to make an educated buying decision. We subscribe to a consultative style of selling, never pressuring. Our sales staff is dedicated to assuring unparalleled quality and fit, at a price unobtainable elsewhere.

We are open 6 days a week (Monday – Saturday) from 10am until 6pm to serve you. If you can’t make it during regular business hours, that’s O.K., call us to schedule an appointment and we’ll stay open late just for you.

Our  Products

We have the largest selection of new fur garments in Michigan. We carry all types of furs, leather, and precious fiber coats in a multitude of fashionable styles and lengths. There are always over 3000 new garments in stock to choose from, including fashions from 37 world renowned designers. The Dittrich Collection includes sizes from petite to plus sizes for men and women.

Our collection includes full-length coats, 7/8, 3/4, swings, strollers, jackets, vests, shawls, wraps and fur-trimmed leather outfits such as jackets with matching pants or skirts.

We boast the largest selection of hats to be found. With over 150 hats in stock you’re sure to find the right one for you. If not, we’ll make one to order that will be exactly what you want. We can also make any hat to perfectly match the color of your existing coat.

You’ll also find fur accessory and boutique items you won’t find anywhere else. To match your current fur garment, or to accessorize other outfits, we have fur purses, handbags, fur trimmed gloves, muffs, scarves and of course headbands. For gift ideas we have fur trimmed bookmarks, slippers, golf club covers, bikinis, teddy bears, garters, lighter covers, key rings, roses and more.

If you want something special that we do not have in stock, let us know we will use our resources to either find it, or make it especially for you.

The craftsmanship and dedication to quality that come with 108 years of history await you at Dittrich Furs.

Dittrich Furs has been trusted since 1893…
Buy with the confidence you may not feel elsewhere!

Our Dedication

Our customer service theory is based on the fact that when most customers contact a “customer-oriented” business they are either flabbergasted or at least mildly surprised when they receive good service. We at Dittrich’s feel that this should NOT be the exception, EXCELLENT service should be the norm!

A sign we have posted in several areas of our establishment explains further:

The Dittrich Customer

Dittrich customers are the most important visitors to our premises.

They are not dependent on us.
We are dependent on them.

They are not an interruption to our work.
They are the purpose for it.

Our customers are not outsiders.
They are very much a part of Dittrich Furs.

We are not doing them a favor by serving them.
They are doing us a favor by giving us the opportunity to do so.