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Dittrich Furs has been
trusted since 1893...
Buy with the confidence
you may not feel elsewhere!
Our Staff
Our
professional staff has one purpose: to exceed your
expectations from the moment you first walk through
our front door. Every Dittrich's employee is dedicated
to forming an ongoing relationship with our customers.
We subscribe to the fundamental understanding that
our relationship with our customers does not end
at the point of sale, but continues throughout the
life of the products we sell and beyond.
Our expert sales staff is courteous and knowledgeable.
They are year 'round employees, never just seasonal
help. Each member of our staff undergoes a rigorous
training program that entails work in all areas
of the company. This ensures that you are speaking
to, and being advised by an expert at all times.
We guarantee that you will receive the kind of service
that the Dittrich family has built their reputation
on. Our sales staff will greet you warmly, listen
to you carefully and help you choose the perfect
fur for your taste and lifestyle. They will provide
you with the information you need to make an educated
buying decision. We subscribe to a consultative
style of selling, never pressuring. Our sales staff
is dedicated to assuring unparalleled quality and
fit, at a price unobtainable elsewhere.
We are open 6 days a week (Monday - Saturday) from
10am until 6pm to serve you. If you can't make it
during regular business hours, that's O.K., call
us to schedule an appointment and we'll stay open
late just for you.
Our Products
We have the largest selection of new fur garments
in Michigan. We carry all types of furs, leather,
and precious fiber coats in a multitude of fashionable
styles and lengths. There are always over 3000 new
garments in stock to choose from, including fashions
from 37 world renowned designers. The Dittrich Collection
includes sizes from petite to plus sizes for men
and women.
Our collection includes full-length coats, 7/8,
3/4, swings, strollers, jackets, vests, shawls,
wraps and fur-trimmed leather outfits such as jackets
with matching pants or skirts.
We boast the largest selection of hats to be found.
With over 150 hats in stock you're sure to find
the right one for you. If not, we'll make one to
order that will be exactly what you want. We can
also make any hat to perfectly match the color of
your existing coat.
You'll also find fur accessory and boutique items
you won't find anywhere else. To match your current
fur garment, or to accessorize other outfits, we
have fur purses, handbags, fur trimmed gloves, muffs,
scarves and of course headbands. For gift ideas
we have fur trimmed bookmarks, slippers, golf club
covers, bikinis, teddy bears, garters, lighter covers,
key rings, roses and more.
If you want something special that we do not have
in stock, let us know we will use our resources
to either find it, or make it especially for you.
The craftsmanship and dedication to quality that
come with 108 years of history await you at Dittrich
Furs.
Our Dedication
Our customer service theory is based on the fact
that when most customers contact a "customer-oriented"
business they are either flabbergasted or at least
mildly surprised when they receive good service.
We at Dittrich's feel that this should NOT be the
exception, EXCELLENT service should be the norm!
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A
sign we have posted in several areas of our
establishment explains further:
The Dittrich Customer
Dittrich customers are the most important
visitors to our premises.
They are not dependent on us.
We are dependent on them.
They are not an interruption to our work.
They are the purpose for it.
Our customers are not outsiders.
They are very much a part of Dittrich Furs.
We are not doing them a favor by serving them.
They are doing us
a favor by giving us the opportunity to do
so. |
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